What happens if I break something during my stay?
Whilst we do not charge a deposit, any breakages will be charged to your bill following departure. Will my waste be recycled? Recycling facilities are provided on-site at the Resort. Please ensure that you empty your bin and place your rubbish in the communal bins provided in a central location near to your lodge.
What equipment is provided for small children?
We are able to set up your accommodation for small children by providing travel cots with bed linen and high chairs in the dining area, at no additional charge. There is no other equipment provided in the lodges.
Will my accommodation be serviced daily?
Towels will be refreshed in on Monday, Wednesday and Friday. Should you wish to have your accommodation serviced daily, please inform our Reservations Team who can include this in your booking for an additional charge of £80 per day. This will include your beds being made (please note that bed linen will not be changed), bathroom tidied, towels refreshed and bins being emptied.
Can I bring my pet?
Unfortunately no pets are allowed to stay, with the exception of guide dogs.
Are Hunter Lodges accessible to disabled users?
All of our Hunter Lodges are accessible for wheelchairs users via a ramp. One of our Hunter Lodges has been specially designed to provide two ground floor bathrooms with accessible showers. This Hunter Lodge is also designed and furnished to provide an environment which is as close to ‘allergy-free’ as practically possible.
Can friends visit us?
While friends are welcome to visit for the day, please note that all visitors must depart by 11pm. After this time only residents may remain in your lodge.