Terms & Conditions

Rates & Prices

All prices are quoted in British Sterling and include Value Added Tax (VAT) at the prevailing rate. In the event the rate of tax changes, this will be automatically reflected in the price charged.

Rates shown are lowest available, based on eight adults sharing a Hunter Lodge, The Barn or The Farmhouse. Bookings are subject to availability. Prices will vary depending on day and accommodation type selected.

During your visit, contactless payment can be made via card or our mobile app. Please note that we do not accept cash or cheque payments.


Check-In & Check-Out

Check-in is from 4.00pm on the day of arrival and check-out on the day of departure is at 10.00am.

The credit/debit card used for booking is required at check in. Please note that check-in will not be permitted without a valid credit card or debit card. On arrival all guests will be required to provide a valid credit card or debit card to guarantee room payment (if not prepaid) as well as extras/incidentals. This card will be utilised to administer a pre-authorisation charge of £100 per person per night, plus the value of any outstanding accommodation for the duration of your visit.

Occasionally, we may be able to accommodate an earlier check in, but this is subject to availability on the day and cannot be assured in advance. Late departures are by prior arrangement, subject to availability and may attract an additional premium.


Cancellation Policy

A 30% non-refundable non-transferable deposit is required at the time of booking, and the final remaining balance to be paid in full 4 weeks prior to arrival. When booking less than 4 weeks in advance, full balance must be paid. In the event of a cancellation, all pre-payments made are non-refundable and non-transferable.

Please refer to your booking confirmation for details of the cancellation policy which applies to your booking.


Website Images

Please note that website images reflect the general style, decor and layout of the property; subtle variations may exist across each accommodation type.


Gift Vouchers

Payment by gift voucher is only accepted if the physical gift voucher is presented upon arrival. Vouchers are redeemable from the date of purchase until the outlined expiry date.


Complaints and Comments

Any complaint or comment regarding a stay at the Hunter Lodges, The Barn or The Farmhouse should be made in the first instance to the Resort Hotel’s duty manager at the time of your stay so that it can be resolved at the time. Problems which cannot be resolved there and then should be notified in writing to the Resort Operations Director, Celtic Manor Resort, Coldra Woods, Newport, South Wales, NP18 1HQ.


Privacy Policy

Hunter Lodges, part of The Celtic Collection, has updated its Privacy Policy. Please read this document as these changes affect the way we process and protect your personal data.


The Hunter Lodges, The Barn and The Farmhouse are self-catering accommodation, complete with plenty of kitchen facilities. We also have a range of restaurants and bars available on site for guests wishing to dine with us during their stay. Advance booking is highly recommended to avoid disappointment.


Frequently Asked Questions

To find out more information and our frequently asked questions, please tap the button below: